Troubleshooting

If no catalogue arrived, check the connection and choose Retry download. If part of it arrived, start with what is there or retry the download for the rest. See Downloading, and what can go wrong.

Without your consent the application downloads nothing. Cancel and close on the first start downloads nothing and closes the application; on the next start you choose again. See Choosing catalogues. You download further catalogues later through the data sources, see The data sources.

The field only offers the editions whose catalogue is on the device; the one exception is Combat Patrol, which is always there to choose. Download the catalogue through the data sources; after that the edition is there to choose. See Switching the edition.

They are not gone. Every list belongs to its edition, and the column only shows the lists of the edition that is loaded. Choose the list's edition again and it reappears. See Switching the edition and Switching the game system.

Some lists can only be viewed: fixed formats such as Combat Patrol and Spearhead, and lists whose data the application could not read. Viewing, deleting and the datasheets as a PDF stay possible. See Read-only lists.

If the file cannot be read, the application reports that it could not be read as an army list; the details are in the log. See Importing a list. If that does not help, report the problem with the log, see Reporting from the application.

If a unit is missing, a choice is not available or a value is wrong, the import diagnostics show what happened while the catalogue was read. They exist only in the Windows application. See Import diagnostics.

After a change of device or a new installation the application does not know about your purchase yet. Choose Restore purchase. A purchase counts per store: if you buy on Windows, the application is not unlocked on Android. See Restoring a purchase and Unlocking.

The free version allows 2 army lists, 2 Combat Patrols, 2 Kill Teams and 2 Spearheads. Once an allowance is reached, new things stay locked, importing another list too. What you have stays, and deleting frees a place. See The counter and a reached allowance.

The free version covers 15 entries in the showcase. The newest entries beyond that are locked. You can view and delete them, but not change them. If you delete older ones, locked entries move up. See The free edition's allowance.